Why TotalCare

Why we’re called TotalCare

TotalCare reflects how we want to look after our customers: help with a broad range of plumbing needs, and care in how the work is handled.

From everyday repairs and maintenance to drainage, hot water and gas fitting, you can speak with Tommy about what your property needs. We assess the problem, explain the options and keep you informed as the agreed work progresses.

Tom Malone discussing a plumbing issue with a customer using a tablet
Talking through a plumbing issue on site.

Our team

The people keeping the work moving

Tommy handles the direct plumbing conversation. Mark supports the day-to-day coordination behind the work.

Tom Malone, founder and direct plumbing contact at TotalCare Plumbing & Drainage

16 years experienceTotalCare licence 499033C

Tom Malone

Founder & Master Plumber

I started TotalCare because I was sick of hearing horror stories. Every property owner deserves a plumber who answers the phone, shows up on time, and treats their home like it matters. Ten years in, that hasn’t changed.

Tommy
Mark Donovan, Operations Director at TotalCare Plumbing & Drainage

11 years experience

Mark Donovan

Operations Director

I keep the trucks rolling and the reports flowing. Every job gets documented, every client gets a follow-up. If something’s not right, I want to know about it — before you do.

Mark

Business credentials

The business behind the work

The licence and ABN are linked directly to their public registers, so the details are easy to check.

NSW contractor licence

499033C

Plumbing, Roof Plumbing, Draining, Gasfitting and LP Gasfitting.

Licensed and insured

Public liability insured

Current public liability insurance for the plumbing and drainage work TotalCare takes on.

Tom Malone preparing equipment at the open TotalCare service vehicle

Across Sydney

Plumbing across metropolitan Sydney

TotalCare works with homes, strata properties and businesses across these Sydney regions. Call Tommy to confirm your address.

  • Sydney CBD & Inner City
  • Eastern Suburbs
  • Inner West
  • Lower North Shore
  • Upper North Shore
  • Northern Beaches
  • Hills District & North-West
  • Parramatta & Western Sydney
  • Canterbury-Bankstown
  • South-West Sydney
  • South Sydney & St George
  • Sutherland Shire

Need a plumber?

Speak directly with Tommy

Call for urgent help, or send the job details when the work can be planned.

Call Tommy0410 908 209